Privacy Policy
Food Aware Australia regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Food Aware Australia users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact a member of the Food Aware Australia team. Contact can be made by email or phone.
Email; info@foodaware.com.au
Phone; 1300 13 15 15
Collection of Information
In order to use the Food Aware Australia website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Food Aware Australia is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Food Aware Australia customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at info@foodaware.com.au.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@foodaware.com.au.
Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Communications
Food Aware Australia uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails, and newsletters. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@foodaware.com.au.
Third Parties
Food Aware Australia will not provide your personal information to any third party that is not our agent or service provider. You may contact us via email at info@foodware.com.au to enquire if your information has been shared. You may also request your information to be removed from our agent or service provider.
Food Aware Australia will not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website or against Food Aware Australia.
Links
Links on the Food Aware Australia site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Food Aware Australia.
Changes to the Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.